Zip Managed IT and Security Operations is a managed service that combines software and support to deliver IT operations and security capabilities. The service operates on a hybrid model that integrates both technology and human expertise. The platform provides device management capabilities including application deployment and management through an Application Center that ensures devices have required applications installed and automatically updated. It supports automated macOS upgrades and Chrome Browser Management for endpoint administration. For security operations, the service includes CrowdStrike configuration, deployment, and management. It implements cross-platform policy settings for password protection and firewall configurations. The platform monitors sessions for unmanaged device access and provides 24/7 threat hunting capabilities. The service includes threat detection, prevention, mitigation, and response functions. It offers device setup and off-boarding processes, inventory management, and device recoverability features including password reset capabilities. Reporting functionality tracks historical data, progress, and organizational growth through integrated reports. The platform provides holistic inventory tracking that monitors organizational accounts and devices with visibility into sessions, security risks, and compliance details. Compliance support includes auditing and reporting workflows. The service is designed for organizations that need both IT and security operations but lack internal resources or expertise to implement these capabilities independently.