e2e-assure Threat Detection and Response is a managed detection and response (MDR) service providing 24x7x365 SOC coverage across IT, OT, cloud, endpoint, and network environments. The service is built on the Cumulo SOC platform, which ingests and normalizes telemetry from multiple sources including EDR, NDR, cloud logs, identity and access logs, and OT-specific sensors. SOC analysts perform alert triage, enrichment, and escalation of validated true positives, with performance tracked via MTTD, MTTN, and MTTR SLAs. The service is structured as a modular offering, comprising: - IT/OT Threat Detection: Full IT/OT visibility via an OT Telemetry Analyser deployable on existing infrastructure. - Endpoint Detection & Response (EDR): Ransomware payload blocking and containment of critical alerts. - Network Detection & Response (NDR): Detection of threat actor communications across cloud, on-premise, and OT environments. - Cloud Detection & Response: Protection of cloud assets from configuration gap exploits and malware. - Security Log Analytics: Ingestion and analysis of security log data. - Modern Workplace Protection: M365 account monitoring and response targeting Business Email Compromise (BEC) and Account Takeover threats. Additional capabilities include Dark Web Monitoring (via PRECON), Incident Response retainer services, Attack Disruption (immediate response actions upon detection of malicious behavior), and Detection Surface Validation (quarterly detection validation and threat simulation exercises). Response is SOC-led, with playbook-driven containment guidance. Automation is used for alert enrichment, while containment actions are client-led with SOC support. Monthly service reports and compliance-aligned documentation are provided.