Pindrop Protect is a fraud detection solution designed for contact centers and voice channels. The product analyzes voice calls to identify fraudulent activity and assess risk in near real-time. The system provides fraud risk assessments at multiple stages of a call, beginning in the Interactive Voice Response (IVR) system and continuing through agent-assisted interactions. It generates a single comprehensive risk score for each call to help organizations detect fraud attempts. Pindrop Protect uses voice analysis technology to evaluate calls and identify potential threats. The solution is designed to reduce fraud losses while maintaining operational efficiency in customer service environments. It focuses on protecting customer accounts from unauthorized access and fraudulent transactions conducted over voice channels. The product operates within contact center infrastructure to provide fraud prevention capabilities without requiring significant changes to existing call flows. Organizations use it to assess caller authenticity and detect various types of voice-based fraud schemes targeting their customers and operations.