FirmGuardian Managed Detection and Response (MDR) is a subscription-based security service that monitors and protects cloud workspace environments, computer endpoints, and cloud email accounts. The service is delivered by a Security Operations Center (SOC) team that handles threat detection, incident response, and real-time monitoring on behalf of the customer. It is designed to augment an organization's existing IT team rather than replace it, providing additional security depth beyond standard IT capabilities. Coverage areas include: - Email Protection: Monitors Microsoft 365 and Google Workspace email accounts for threats such as phishing, Business Email Compromise (BEC), ransomware, malware, and credential harvesting. - Endpoint Protection: Delivers next-generation Endpoint Detection and Response (EDR) for laptops, servers, and workstations, with analyst-led response to threats such as malicious files, data theft, fraud, and ransomware. - Cloud Workspace Protection: Monitors Microsoft 365 and Google Workspace environments for suspicious activity including password brute forcing, account takeovers, data loss or theft, and malware uploads. This includes monitoring of services such as OneDrive and Google Drive. The service operates on a 24/7/365 basis and covers the full incident response lifecycle, from preparation and threat hunting through to response and recovery. It is offered as a subscription-based model that scales with the size of the business.