Evo Security IAM Platform is a multi-tenant identity and access management platform designed specifically for Managed Service Providers (MSPs). It consolidates multiple identity and privileged access tools into a single platform, replacing the need for multiple separate vendors. The platform is organized into two primary functional areas: **Identity Management:** - MFA (Multi-Factor Authentication): Enforces strong authentication across endpoints, servers, and admin accounts, with MSP white-labeling support. - SSO (Single Sign-On): Provides a single secure login across web applications to reduce login friction. - RADIUS: Delivers managed authentication for VPN and firewall access without requiring third-party servers or complex configurations. - Help Desk Verification: Enables one-click customer identity verification to prevent account takeover and privilege abuse during support interactions. **Privileged Access Management:** - Technician Elevation: Provides time-bound privilege elevation for MSP technicians with audit trails and one-click offboarding. - End User Elevation: Replaces permanent admin rights with an on-demand, controlled elevation process for end users. The platform is architected for multi-tenancy, allowing MSPs to manage all customer environments from a single dashboard. It includes AI-powered elevation analysis and is designed to integrate with existing PSA, RMM, and documentation tools. It supports MSP business models by enabling IAM to be offered as a recurring managed service.