Zentara Managed SOC

Managed SOC is a security operations center service from Zentara offering 24/7 monitoring, detection, and response delivered by certified analysts. The service is built on Zentara's ZX platform, which provides SIEM capability along with SOAR, EDR, threat intelligence, and AI-assisted triage and behavioral analytics. The service is offered in three delivery models: - SOC as a Service: fully outsourced, cloud-delivered SOC run entirely by Zentara analysts on Zentara's stack - Co-Managed SOC: shared operation where the client covers business hours or L1/L2 and Zentara covers nights, weekends, and L3 depth - SOC Staff Augmentation: certified analysts placed into the client's own SOC under client command, with Zentara L3 escalation support Operations follow a five-stage incident response methodology: preparation, detection and analysis, containment, eradication, and recovery. The service includes tiered SLAs (P1 acknowledged in 15 minutes, contained in 2 hours), continuous threat hunting, and monthly executive and technical reporting. Infrastructure can remain client-hosted for data sovereignty requirements, supporting hybrid deployments. Engagements are mapped to standards including ISO 27001:2022, SOC 2 Type II, PCI DSS, NIST CSF, OJK/BI regulation, and MAS TRM. Analysts hold certifications such as GCIA, GCIH, OSCP, and CEH.