Omnichannel Authentication

Uniken's Omnichannel Authentication is part of the REL-ID security platform that provides authentication capabilities across multiple channels using a mobile application. The product eliminates the need for passwords, tokens, SMS messages, and personally identifiable information during authentication processes. The solution authenticates clients consistently across different channels including mobile, web, contact centers, and branches. It operates through a mobile app that serves as the primary authentication mechanism for all customer interactions. The platform provides PSD2-level strong customer authentication (SCA) compliance and supports biometric authentication methods. It includes transaction verification capabilities and digital signing functionality integrated into the authentication workflow. The system uses relationship-based authentication technology that establishes secure connections between the client's device and the organization's systems. This approach enables authentication without requiring traditional credentials or out-of-band verification methods. The product is designed for client-centric organizations in industries such as banking and financial services where secure customer authentication across multiple touchpoints is required. It aims to consolidate disparate authentication processes into a unified system while maintaining security standards.