Lucy Security Engage Employees is a phishing incident reporting and analysis platform consisting of an email client plugin and a centralized management console. It enables end users to report suspicious emails with a single click, forwarding them to a security team's incident analysis console for review. Key capabilities include: - Single-click email reporting from within the email client, with support for forwarding to one or multiple accounts - Automated positive behavior reinforcement, sending customizable acknowledgment messages to reporting users - Deep inspection requests, allowing users to flag emails for explicit security team review and feedback - Centralized incident analysis console that performs automated inspection of reported email headers and body content, assigning individual risk scores and real-time rankings - Automated incident feedback (autoresponder) that notifies end users of threat analysis results, with configurable message text and optional inclusion of risk scores - Behavioral threat mitigation tools that assist administrators in shutting down active attacks, including automated abuse reports to relevant providers - Custom rule-based analysis engine for defining organization-specific email analysis and risk calculation rules - Dashboard filters to identify common attack patterns and indicators of compromise across reported emails - User reputation scoring based on incident history - Integration with phishing simulation campaigns to identify user behavior within attack simulations - White-labeling and plugin customization options (icon, messages, ribbon label, transmission protocol, headers) - REST API for third-party automation and integration