QDesk is an End-User Access Management (EUAM) platform designed for IT service desks and managed service providers. It addresses the security risks associated with always-on local administrator rights by enabling just-in-time (JIT) privilege elevation, meaning users operate with standard privileges by default and can only receive elevated access on demand when approved. Key security functions include: - Just-in-time local admin rights management, granting and revoking elevated privileges only when needed - Identity verification for end-users before sensitive IT operations such as password resets, MFA resets, and privilege changes — reducing the risk of social engineering and impersonation attacks targeting helpdesk staff - Blocking unauthorized processes from running with admin rights to prevent malware and ransomware installation - Prevention of unapproved privilege escalation attempts The platform also provides end-user account management capabilities aimed at improving technician productivity by consolidating account-related tasks into a single interface. QDesk is positioned to help organizations meet requirements from compliance frameworks including NIST 800-53, CIS V8, ISO-27001:2022, CMMC 2.0, and HIPAA, as well as cyber insurance requirements that mandate removal of local admin rights and strong access controls.