Charm Security is an AI-powered platform designed to protect organizations and customers from scams, social engineering, and human-centric fraud. The platform uses specialized AI Agents that combine behavioral psychology and fraud expertise with real-time contextual intelligence. The platform operates through two primary components: AI Copilots that support fraud, financial crime, and frontline staff by analyzing alerts and providing real-time insights and guidance, and AI Agents that engage directly with customers at critical moments to intervene and stop scams in real time. Charm addresses multiple fraud types including APP fraud, AI deepfakes and impersonations, phishing and vishing, investment and crypto scams, romance scams, first-party fraud, elder fraud and abuse, mule activity, money laundering, and merchandise scams. The platform provides three main capabilities: discovering scams and social engineering techniques through customer risk profiles and employee readiness evaluations, protecting organizations by equipping customers and employees with personalized AI-driven insights and awareness programs, and disrupting scams at critical moments with real-time AI interventions across digital, voice, and in-person channels. Target industries include financial institutions, credit card issuers, payment processors, digital platforms and marketplaces, retailers, telecommunications companies, healthcare and insurance providers, and utilities and energy companies.