mPowered IT

mPowered IT is a managed IT services provider (MSP) based in Atlanta, Georgia, founded in 2014 by John Mamon. The company primarily serves small and medium-sized businesses (SMBs) in the Atlanta area and surrounding regions, offering IT support, cybersecurity guidance, and technology consulting. Core service offerings include proactive 24/7/365 system monitoring, IT helpdesk support with a stated 15-minute response time, hardware and software management, and vulnerability assessments. The company positions itself as a CIO-level technology partner for SMBs, customizing IT service plans to fit individual business needs and budgets. On the cybersecurity side, mPowered IT addresses topics such as vulnerability patching, Business Email Compromise (BEC) awareness, data breach prevention, and email security best practices. The company offers free vulnerability assessments to prospective clients as part of its client engagement approach. mPowered IT operates under a managed services model with fixed, predictable pricing. Consultations are conducted with a business-oriented rather than purely technical focus. The company also provides educational resources, including blog content on cybersecurity threats and an eGuide titled "Selecting Your Next IT Company," which outlines questions businesses should ask when evaluating IT service providers. The founder, John Mamon, has authored a book on customer service titled "The Extra Scoop," which reflects the company's stated emphasis on service quality and client experience as a differentiator in the managed IT services market.