Tidal Control Maintenance Service

Tidal Control Maintenance Service is a consultancy offering that helps organizations maintain information security management system (ISMS) certifications, such as ISO 27001, on an ongoing basis. The service combines consultant support with a monitoring platform structured around a quarterly cycle: - Q1: Annual planning, risk assessment review, and security awareness programme planning - Q2: Internal audits, policy and procedure review, and documentation updates - Q3: Management review, audit findings remediation, system improvements, and incident management review - Q4: External surveillance audit preparation, final policy review, and evidence collection Consultants provide regular scheduled check-ins and on-demand support, and can remotely monitor a client's system through the Tidal platform to give proactive guidance. The service also covers risk assessments, incident response support, internal and external audit assistance, security awareness training programmes (including onboarding for new employees and role-specific training such as for developers), and compliance and privacy advice including GDPR guidance. The offering is delivered by consultants, in some cases through partners, and is aimed at organizations that need to keep a certified management system audit-ready while reducing the operational workload on internal teams.