Simeio Customer Identity & Access Management (CIAM) is a managed service that provides identity and access management capabilities for customer-facing digital applications and services. The solution is delivered through Simeio's Identity Orchestrator (IO) platform and includes 24x7x365 managed service desk support. The service implements identity federation protocols including OpenID Connect and SAML to enable single sign-on across customer touchpoints. It supports multiple authentication methods including multifactor authentication, passwordless login, and social login options. The platform includes access control policies, identity governance capabilities, and credential management functions. The solution provides customizable branding, messaging, and customer journey design to align with organizational requirements. It includes pre-built application integrations with the ability to onboard additional applications. The service offers built-in analytics for identity data and access patterns to provide insights into customer behavior. Simeio's CIAM includes monitoring, patching, and vulnerability scanning as part of the managed service. The solution is supported by a team of identity experts who perform testing, monitoring, and continuous assessment of new technologies and protocols. The platform provides self-service features for customers and includes customizable workflows, email templates, and data models. The service includes identity policy control, identity operations automation, and customer identity program management capabilities delivered through the Identity Orchestrator platform.