My1Login Self-Service Password Reset (SSPR) is a solution that enables end-users to reset their Active Directory (AD) passwords without contacting the IT help desk. It integrates with Active Directory and allows users to initiate password resets through multiple channels, including the Windows login prompt, a web portal, and mobile devices. Key capabilities include: - AD self-service password reset initiated directly from the Windows login screen or a web portal - Mobile-based password reset and account unlock via the My1Login ADSSPR mobile interface - Challenge-response authentication for identity verification during the reset process - Optional SMS and biometric authentication methods (available on request) - Password policy enforcement ensuring resets comply with corporate requirements for length and complexity - A custom-branded portal for organisations to provide a consistent branded experience for AD password resets The product is positioned to reduce IT helpdesk call volume and associated costs by allowing employees to resolve password lockouts independently, without waiting for IT intervention.