heylogin is a password management solution for organizations that uses smartphones as authentication devices. This page specifically covers the account recovery and device replacement workflows available to users and administrators. **Device Recovery Options:** - **Admin-initiated restore:** Organization admins can disconnect a lost or defective device and connect a new one for any user directly from the admin management area, requiring only a few clicks. - **System backup restore:** Users can restore the heylogin app on a new phone using their mobile device's system backup, allowing straightforward access recovery. - **Backup code restore:** A backup code mechanism allows users to regain access to their account without admin involvement or a system backup. The backup code also supports cross-platform account transfers, enabling account migration regardless of which operating system the new device runs. The product is available for free to start, with an organizational management interface that provides admin oversight of user devices.