Beyond Encryption Mailock Automated

Mailock Automated is an upgraded licence tier of Mailock Enterprise, designed for organisations that need to send sensitive emails and attachments to large audiences in batch. It provides automated routing, encryption, and delivery of outbound customer communications via rules, headers, or keywords. Key workflow stages: 1. Delivery – Organisations route customer communications through Mailock using automated rules, headers, or keywords. 2. Authentication – Recipients are presented with identity verification challenges (Q&A, SMS, or Unipass) before gaining access to the message. 3. Response – Recipients can read, download, and reply securely without needing to register or log into a portal. The product targets regulated industries such as financial services (notably life and pensions, wealth management) and aims to help organisations meet ICO and FCA compliance expectations around secure handling of sensitive customer data. It positions secure email delivery as a digital alternative to postal communications, citing cost and carbon footprint reductions. Engagement research cited by the vendor indicates customers are more likely to read inbox-delivered secure emails than letters or portal notifications.