Eltes

eltes is a Japanese company providing digital risk management services combining AI-based detection with expert analysis. The company operates in three main areas: internal threat countermeasures, social risk countermeasures, and AI risk countermeasures. For internal threat management, eltes offers a User and Entity Behavior Analytics (UEBA) managed monitoring service, which the company states holds the largest share in the Japanese UEBA monitoring service market. This service uses AI anomaly analysis and scenario-based analysis to detect employee behavior patterns that may indicate misconduct, along with internal fraud diagnostics and an internal fraud hotline. For social risk management, eltes provides SNS (social media) monitoring for reputational and "enjo" (backlash) risk, image risk detection, search engine reputation management, generative AI reputation research, content risk checks, online reputation investigation, background checks for talent/executives, overseas social media analysis, SNS risk training, educational manga materials for SNS risk, rule-setting support, and crisis management framework support. This service is delivered through a combination of systems, AI, and human consultants who provide ongoing support from normal operations through crisis response and recurrence prevention. For AI risk management, eltes analyzes internal generative AI usage logs, including shadow AI usage, and supports organizations in creating usage rules, training programs, and ongoing operational governance for generative AI. The company serves clients across healthcare, financial services, security, retail, and food industries in Japan, including named clients such as CHCP Group, Mitsubishi UFJ eSmart Securities, GRCS, Sugi Holdings, Kikkoman, and Ito En.