CUJO AI Network Intelligence

CUJO AI Network Intelligence is a network analytics platform designed for network service providers (NSPs). It detects and analyzes traffic to identify internet use categories and applications, and evaluates the Quality of Outcome (QoO) being delivered to end users. Core functionality: - Performs automated root-cause analysis using proof-of-enhancement metrics that go beyond traditional speed tests - Provides network operators with a real-time, granular view of how customers use the network - Translates technical network metrics into application-specific quality scores using the IETF-supported Quality of Outcome framework Quality of Outcome (QoO) framework: - Uses a Quality Attenuation metric to provide a unified method for defining and evaluating application-specific network requirements - Differs from QoS (which does not directly correlate to user experience) and QoE (which can be subjective) - Produces actionable, mathematically sound quality scores tied to specific application performance Proof of Enhancement analysis: - Weighs over a dozen factors ranging from network access to core and Wi-Fi segments - Combines real-time metrics with application intelligence to quantify how much a given action can improve outcomes Enablement areas: - User-facing: Provides relatable metrics, recommends self-service improvements, and enables application prioritization - Network Operations: Enhances customer care visibility, surfaces insights on how network segments impact app performance, and improves network planning - Sales and Marketing: Identifies upsell/cross-sell opportunities, improves customer segmentation, and increases user trust The platform targets network operators seeking to improve operational efficiency, customer care, and service quality assessment.