
Managed email security, continuity, and phishing awareness training provider

Managed email security, continuity, and phishing awareness training provider
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Topsec Cloud Solutions provides managed email security services aimed at protecting organizations from phishing, malware, spam, ransomware, and other email-borne threats. The company positions its offering as a fully managed, concierge-style service, handling DNS, SPF, DKIM, and DMARC configuration to prevent domain spoofing and improve outbound email deliverability. At the inbound perimeter, customers route their MX records to Topsec, where email traffic passes through a multi-layered filtering process designed to block malware, spam, inappropriate content, phishing, ransomware, and threats targeting Microsoft 365 environments, which represent the majority of its customer base. Topsec 365 Protect adds an additional layer of monitoring and remediation for internal email traffic within Microsoft 365. The company monitors client email traffic continuously, using automated systems to detect anomalous inbound and outbound behavior. When inbound delivery issues occur, traffic is queued and clients are directed to a continuity service to maintain email access. On the outbound side, compromised accounts are automatically quarantined and flagged to the client. Topsec also provides incident response and remediation support, along with an email archiving service intended to support compliance with GDPR and similar regulations. In addition to email filtering and continuity services, Topsec offers managed phishing awareness training, including simulated phishing campaigns and video-based training with assessments, to help organizations measure and reduce staff susceptibility to social engineering attacks. Support is delivered with a stated 15-minute response SLA. Topsec's customer base includes government bodies, utilities, credit unions, and healthcare organizations, primarily in Ireland and the UK.