RapidScale, a subsidiary of Cox Business, is a managed and professional services provider specializing in public, private, and hybrid cloud environments. The company designs, builds, migrates, and co-manages IT infrastructure for enterprise customers, with services spanning cloud hosting, virtual desktops (DaaS), hosted servers, cloud-based email (Exchange), WAN backup, and data center colocation using Tier 3 facilities. RapidScale handles IT implementation, operations, and ongoing management on behalf of its clients, enabling in-house IT teams to focus on business-specific functions rather than infrastructure maintenance. The company also performs hands-on equipment maintenance in its own leased data center facilities or at customer sites. In the cybersecurity domain, RapidScale offers and is expanding its cybersecurity solutions portfolio. As of early 2026, the company launched Incident Response (IR) Readiness Services, which include expert-led IR planning and real-world attack simulations aimed at improving enterprise cyber resilience. This represents a growing focus on security services alongside its broader managed cloud offerings. RapidScale holds a VMware Cloud Service Provider (VCSP) Pinnacle partner designation and has introduced programs such as an Accelerated VMware Adoption Program to assist enterprises in modernizing infrastructure with VMware Cloud Foundation (VCF). The company serves a range of sectors including healthcare, legal, government, energy, and financial services. It leverages Cox Business's 100 GB network for cloud connectivity and operates out of Raleigh, North Carolina.