Lockbits

Lockbits is a Chilean cybersecurity company founded in 2014 that operates as the official ESET Gold Partner in Chile, providing licensing and technical support for ESET's antivirus and endpoint protection products. Its core offering is the ESET PROTECT platform, which combines endpoint security, server security, and cloud-based management console with threat detection and response tools such as ESET Inspect (XDR/EDR). Beyond ESET products, Lockbits resells and supports complementary security solutions including Safetica for Data Loss Prevention (DLP), Xopero for backup and recovery, multi-factor authentication tools, encryption solutions, and Microsoft 365 services. The company also offers a CyberSOC service that includes threat monitoring and threat hunting built on ESET Inspect technology. In addition to products, Lockbits provides services such as ethical hacking assessments, specialized incident response and remediation services, and security awareness training and education programs for organizations and their employees. The company targets businesses of various sizes in Chile and Latin America, positioning itself as a reseller and managed security partner rather than a technology developer. Lockbits has received partner awards from ESET, including recognition as Best Partner of the Year in 2020 and 2022, and was noted by DataMagazine as one of the 25 most innovative cybersecurity companies in Chile in 2022.