
MDR provider delivering 24/7 threat detection & response via AI and human experts.

MDR provider delivering 24/7 threat detection & response via AI and human experts.
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Deepwatch is a managed detection and response (MDR) company that delivers security operations services through a combination of AI-driven technology and human analyst expertise. The company operates the Deepwatch Guardian MDR Platform, which provides 24/7 threat detection, investigation, and response capabilities for enterprise organizations. Core offerings include: - Precision MDR: A tiered managed detection and response service that combines automated detection with expert-led response - Deepwatch NEXA: An agentic AI system composed of specialized AI agents that assist analysts with threat intelligence and response acceleration - Deepwatch Security Center: A portal connecting customer security teams with Deepwatch analysts and integrated security technologies - Dynamic Risk Scoring: A proprietary engine that correlates and prioritizes alerts at machine speed to reduce noise and focus on actionable threats - Active Response: Automated threat containment capabilities aligned to customer-defined risk intent - Continuous Risk Exposure (CRE): A framework for converting telemetry data into meaningful detection coverage Deepwatch assigns each customer a named team of security experts, including detection analysts, security engineers, and threat hunters, available on a 24/7/365 basis. The service is positioned as an extension of the customer's internal security team. Customers include organizations across sectors such as financial services, healthcare, energy, and retail. The company emphasizes customization to individual customer risk profiles and measures outcomes through metrics such as security program maturity improvements and alert volume reduction. Deepwatch reports customer base growth and claims over 400% ROI for customers through economies of scale on technology and personnel costs.