Axcient provides business continuity and disaster recovery (BCDR) solutions exclusively for managed service providers (MSPs). The company's platform, Axcient x360, offers comprehensive data protection capabilities including backup and disaster recovery through x360Recover, Microsoft 365 and Google Workspace backup via x360Cloud, and secure sync and share functionality with x360Sync. The x360Recover solution delivers full image-based backups for end-user desktops, laptops, servers, and workstations across multiple operating systems including Windows, Linux, and macOS. The platform supports both appliance-based deployment and Direct-to-Cloud (D2C) options. Key features include Chain-Free backup technology, bare metal restore capabilities, file and folder recovery, automated disaster recovery testing, and in-depth reporting. Axcient's Linux agent supports multiple distributions including Ubuntu, Debian, RedHat, and CentOS, providing MSPs with standardized BCDR processes across different Linux environments. The platform includes advanced management tools, automation capabilities, and agent orchestration for configuration management. The company employs a pricing model based on per-server and per-device charges with pooled storage at a flat fee. Most MSP use cases fall within the Fair Use Policy limits, which allocates 3TB of cloud storage per server backup and 300GB per desktop backup. Axcient develops its technical roadmap based on MSP feedback and focuses on consolidated efficiency to help MSPs manage multiple client environments without increasing operational overhead or technical debt.