This is a security bulletin published by Logically to alert clients and the broader community about an active social engineering scam campaign targeting Microsoft Teams users. The bulletin describes a specific attack pattern where scammers place fraudulent calls through Microsoft Teams, manipulating Caller ID to impersonate IT professionals such as "HelpDesk" or "IT Manager." The scam involves attackers claiming to represent the IT department and requesting users to download remote-control software including AnyDesk, TeamViewer, or Quick Assist. Once installed, attackers gain unauthorized access to victim machines to extract saved passwords and sensitive files. The bulletin provides guidance on identifying suspicious calls, including the fact that Logically does not cold call users via Microsoft Teams requesting device access. Legitimate contact from Logically occurs only via phone in response to user-submitted tickets. Recommended preventive measures include configuring Microsoft Teams to restrict external domain access to only approved domains. The bulletin emphasizes user vigilance as a critical defense against social engineering attacks and provides contact information for verification and support.