VisionX Managed Detection & Response (MDR) is a managed security service from Smarttech247 that provides continuous threat monitoring, detection, and response capabilities for organisations. The service operates through a structured workflow: - Telemetry is collected from SIEM, EDR, identity, network, cloud, SaaS, and OT sources, then enriched with threat intelligence feeds - Detection engineering converts raw data into high-fidelity detection rules and use cases - L1–L3 analysts investigate and correlate activity across systems, contain threats where authorised, and coordinate remediation - Findings are fed back into threat hunting and new detections to prevent recurrence Core service components include: - 24/7 SOC Monitoring - Threat Intelligence - Detection Engineering - Dark Web Monitoring - Incident Response - Threat Hunting - Remediation & Forensics - MDR for Identity - MDR for Cloud The service is designed to be technology-agnostic, integrating with existing customer SIEM and security tooling. It supports integrations with platforms including Google SecOps, Splunk, Palo Alto, Forcepoint, IBM QRadar, CrowdStrike, and ThreatLocker. VisionX MDR is delivered via a unified platform that gives L1 and L2 analyst teams a consolidated view of incidents, risk, coverage, and automation. The service targets organisations lacking the internal resources for round-the-clock security coverage, specialist expertise in detection engineering or threat hunting, or structured incident response capabilities.