Perseus 24/7 Notfallhilfe (Emergency Help) is a cyber incident response service targeting businesses in German-speaking markets. The service operates around the clock and is designed to assist organizations when a cyberattack occurs. Key service stages include: 1. **Immediate Emergency Response (Soforthilfe):** Clients contact a dedicated emergency hotline, where a crisis manager records the incident and initiates the necessary response steps immediately. 2. **Damage Assessment (Schadeneinschätzung):** IT experts evaluate the incident, analyze the scope of damage, and develop targeted remediation measures. 3. **Damage Remediation (Schadenbehebung):** Forensic specialists investigate the affected systems to identify the root cause and work to restore operations as quickly as possible. 4. **System Restoration (Wiederherstellung):** Systems are cleaned, vulnerabilities are closed to prevent future attacks, and data is carefully restored. 5. **Post-Incident Consulting (Beratung):** Individualized recommendations are provided to strengthen long-term IT security posture and prevent future incidents. The service is backed by a partner network covering IT forensics, crisis communication, and legal consulting. Perseus states that over 15,000 businesses trust their security services, and that expert hotline response is available within one hour. The service is offered in association with several major insurance partners including ERGO, HDI, Markel, Signal Iduna, Deutsche Bank, Beazley, Baloise, Hannover Rück, LVM, and Finlex.