Ontinue ION is a Managed Extended Detection and Response (MXDR) service built on the Microsoft security product portfolio. It combines three core components: the ION Platform, the ION Cyber Defense Center, and ION IQ (a proprietary security AI engine). The ION Platform serves as the technical foundation, integrating with Microsoft security tools to provide detection and response capabilities. The ION Cyber Defense Center functions as a distributed global security operations center (SOC), staffed with security analysts, PhD data scientists, and software developers, delivering 24/7 monitoring and response. ION IQ is Ontinue's proprietary AI component that builds an understanding of a customer's specific environment, operational context, and the behavior of personnel involved in security operations — used to localize threat detection and response. Key operational outcomes include: - Reduction in mean time to resolve (MTTR) security incidents via real-time collaboration and AI-driven automation - Optimization of Microsoft Sentinel spending and integration of new Microsoft detection capabilities - Continuous risk reduction aligned to each customer's risk profile - Measurement of historical security impact and identification of critical risk areas Add-on services are available, including Managed Vulnerability Mitigation (MVM), IoT/OT security monitoring via Microsoft Defender for IoT, and enhanced phishing detection and response.