METCLOUD Managed Detection & Response (MDR) is a managed security service that combines advanced analytics, threat intelligence, and human expertise to detect, investigate, and respond to cyber threats across networks and endpoints. The service provides continuous 24/7 monitoring of corporate networks and endpoints, offering organisations an outsourced security capability to address the challenges of limited in-house security staff and an expanding attack surface from remote workforces. Key capabilities include: - Multi-vector threat visibility across networks and endpoints - Threat detection using analytics and organic threat intelligence, moving beyond static indicators of compromise (IOC) - AI-powered automation with integrated SOAR capabilities for automated and human-led response actions - Ongoing playbook lifecycle management for structured incident response - Threat hunting for malicious activity within environments - Proactive threat mitigation and containment The service targets organisations that require a shift from reactive, signature-based threat management to a proactive, intelligence-driven security posture. METCLOUD positions this service as suitable for small-to-medium enterprises operating in hybrid cloud environments.