ITC Secure's Identity and Access Management (IAM) service provides managed IAM consulting, implementation, and ongoing support for organisations managing user identities and access rights across cloud and on-premise environments. The service follows a structured delivery model: - Strategy and Planning: ITC assesses the organisation's current security posture, identifies IAM gaps and vulnerabilities, and designs a tailored IAM strategy aligned to business objectives. - Implementation and Integration: The team assists with deploying and integrating IAM tools and technologies suited to the organisation's requirements. - Configuration and Customisation: IAM solutions are configured to meet specific organisational policies, procedures, and security goals. - Ongoing Support and Health Checks: Continuous maintenance, issue resolution, and proactive recommendations are provided to keep the IAM environment effective. Key outcomes addressed by the service include enforcing least-privilege access, automating user account provisioning and deprovisioning, establishing audit trails, monitoring access activities, and enforcing segregation of duties for regulatory compliance. The service is anchored in Microsoft's security product portfolio and is supplemented by third-party partners, including Silverfort (referenced via case studies and flyers on Unified Identity Protection) and Condatis.