Hurricane Labs Splunk SOAR-as-a-Service is a managed security orchestration, automation, and response (SOAR) offering built on the Splunk SOAR platform. It is designed for security teams that want to offload the operational management of SOAR infrastructure and workflows to a dedicated managed services provider. The service covers the full lifecycle of SOAR operations, including use case management, playbook design and development, custom app development, and continuous alert monitoring. Key operational components include: - **SOAR Use Case Management:** Full management of SOAR use cases to optimize automation efficiency and meet security requirements. - **Playbook Design & Utilization:** Development of custom playbooks tailored to the customer's environment, enabling automated and repeatable incident response workflows. - **Custom App Development:** Development of custom Splunk apps to extend SOAR capabilities with additional actions and integrations specific to the customer's environment. - **24/7 Alert Monitoring:** Around-the-clock monitoring of Splunk and SOAR alerts, with SOC coverage to handle security events on behalf of the customer. The service targets organizations at varying levels of security maturity, from those beginning with Splunk Security Essentials to those operating advanced SOAR workflows. It is positioned as a fully managed offering, meaning the provider handles day-to-day SOAR operations rather than simply consulting or deploying the platform.