Black Breach Managed Detection & Response (MDR) is a managed security service that provides continuous threat detection, investigation, and response capabilities. The service operates with 24/7 coverage and offers 15-minute response times from security experts. The platform includes managed detection and response, incident response, threat hunting, and threat intelligence services. Black Breach provides a ransomware warranty as part of their service offering, guaranteeing protection against ransomware attacks. The service is designed to reduce alert fatigue by having security experts investigate alerts and filter out false positives before escalating to clients. The MDR offering includes custom tuning tailored to each organization's specific environment and security tools. Black Breach positions itself as a single point of contact for cybersecurity operations, managing multiple security tools and identifying tool overlap to reduce complexity. The service provides visibility across an organization's entire cyber defense infrastructure through a unified view. The MDR service includes strategic guidance for security program development and grows with the client's environment over time. The team handles the customization and ongoing maintenance of security tools to prevent tool fatigue and eliminate security silos.