BalkanID Copilot is an AI-powered module within the BalkanID Identity Governance and Administration (IGA) platform that enables natural language querying of enterprise identity and access data. Key capabilities include: - Natural language interface for querying identity data, allowing users to ask questions without writing technical queries - Pre-built question templates for common identity and access scenarios - Automated playbook generation that converts insights into executable Python code or visual query flowcharts - MCP (Model Context Protocol) server support, exposing BalkanID platform capabilities to external AI agents and orchestration tools - MCP client functionality, enabling Copilot to connect to external systems such as ticketing platforms, messaging tools, and identity providers The product operates either within the BalkanID IGA platform or alongside existing IAM tools. It is designed to automate identity governance workflows including access reviews, risk identification, and remediation actions. External AI agents and orchestration tools compatible with MCP can securely query identity data, trigger automated access reviews, and execute remediation actions through a standardized protocol without requiring custom code.