Catalyst is an incident response platform that functions as a Security Orchestration, Automation and Response (SOAR) system designed to streamline security operations workflows. The platform provides automated alert handling capabilities that help security teams process and respond to security incidents more efficiently. It includes comprehensive ticket management functionality for both alerts and incidents, allowing organizations to track and manage security events throughout their lifecycle. Key features include customizable ticket templates that standardize incident documentation and response procedures. The system supports conditional custom fields that adapt based on incident type or severity, enabling more targeted data collection and analysis. Catalyst incorporates playbook functionality that allows security teams to define and automate standardized response procedures for different types of security incidents. This automation capability helps ensure consistent incident handling and reduces response times. The platform serves as a centralized hub for incident response activities, providing visibility into ongoing security events and enabling coordination between team members during incident resolution.