WiJungle Unified Network Security Gateway is a network security appliance that provides multiple security functions in a single platform. The product is available in 24 different hardware models designed to serve customers ranging from small office/home office (SOHO) environments to large enterprises. The gateway operates based on concurrent user sessions rather than maximum user restrictions, allowing flexible deployment across different organization sizes. The product includes a common software license that covers all features across the platform. WiJungle implements an optional renewal policy where core functionalities continue to operate after license expiry, with only updates, support, and free transactional messages (limited to Indian market) being discontinued. License periods are calculated from appliance activation date, with customers required to activate within 6 months of purchase. The product includes hardware appliances with advanced hardware replacement warranty, 24/7 call and email support, and remote installation assistance. The company holds SOC2 Type2 certification. Hardware replacement is initiated within 24-48 working hours upon confirmation of hardware failure. Support resolution times range from 1 to 6 hours depending on issue priority. Custom third-party integrations and personalized development are available as additional services subject to extra costs.