IAM Management As A Service (IMaaS) is a managed service offering from Secure Identity Solutions (SIS) designed to help organizations monitor, maintain, and manage their Identity and Access Management (IAM) infrastructure. The service addresses common operational gaps in IAM deployments, including lack of real-time visibility into authentication performance, insufficient staffing and tooling to diagnose infrastructure issues, and the burden of keeping IAM solutions up to date with patches and upgrades. Key capabilities include: - Real-time monitoring of authentication activity, including authentications per hour/day/application and average authentication times - Monitoring of user load across applications (active concurrent sessions per application) - Component-level problem identification across web servers, user stores, policy servers, networks, and applications - Synthetic transaction monitoring to validate IAM infrastructure availability - Regular product upgrades and patch management - Performance reporting on a daily, weekly, and monthly basis - Documentation support to reduce operational burden caused by gaps in institutional knowledge SIS applies industry-standard IT management processes and best practices to help organizations maintain availability of their security infrastructure, support compliance requirements, and enable informed decisions about scaling and extending their IAM platforms.