SafeAeon's Next Generation Firewall Management-as-a-Service (NGFWaaS) is a managed security service that handles the configuration, monitoring, and ongoing management of next-generation firewalls on behalf of organizations. The service operates 24/7 and is delivered by SafeAeon's security analysts. It supports firewalls from multiple vendors including Fortinet, Forcepoint, Palo Alto Networks, Cisco, SonicWall, Barracuda, Sophos, Hillstone, Huawei, and Juniper. Core capabilities include: - Deep Packet Inspection (DPI) - Intrusion prevention - Web filtering and URL filtering - Application control (App-ID) - Malware detection with inbuilt antivirus/anti-bot - Cloud-delivered threat intelligence - VPN management (including Global Protect and User-ID) Operational management tasks covered include firewall policy provisioning for day-to-day changes, hardware health monitoring and alerting, incident handling, firmware/hotfix/signature updates, device configuration tuning, connectivity troubleshooting, RMA coordination with firewall vendors, and regular backup and restoration of firewall configurations. The service is positioned for organizations that lack in-house resources to manage firewall infrastructure, offering compliance support and customizable configurations to meet specific security requirements.