SafeAeon EDR-as-a-Service is a managed endpoint detection and response service that provides 24x7x365 monitoring, detection, and response coverage for endpoint threats. The service is operated by a dedicated security team composed of threat hunters and incident response experts who work continuously to identify and address cyberattacks before they affect business operations. The service follows a structured three-phase engagement model: - Notify: The security team alerts the client upon detection, providing details to assist with prioritization and response. - Collaborate: SafeAeon works alongside the client's internal IT/security team or designated external contacts to coordinate the response effort. - Authorize: SafeAeon executes containment and neutralization actions and communicates the actions taken to the client. The service is designed to address gaps left by traditional, non-managed endpoint security solutions, particularly around silent failure, delayed detection, and limited visibility into endpoint activity. It targets organizations where endpoint sprawl introduces growing cyber risk and where in-house teams may lack the resources or expertise to monitor and respond at scale. SafeAeon's EDR-as-a-Service is built to integrate with existing IT infrastructure and is positioned as an extension of a client's internal security or IT team. The service also includes access to threat intelligence data to support proactive and informed security decision-making.