RapidResponse Cyberhilfe is an emergency incident response service provided by CyberDirekt's sister company RapidResponse. The service assists organizations that have experienced cyber attacks by helping them eliminate threats and return to normal operations. The service operates through a structured incident response process. Organizations can contact the service via a 24/7 emergency hotline (available Monday-Friday, 8 AM - 6 PM) or through a contact form. Upon receiving a request, incident response experts conduct an initial assessment, followed by a telephone situation analysis to understand the scope of the incident. The response team implements immediate containment measures and can deploy on-site support teams when necessary. The service follows a four-step approach: initial contact with incident response experts, telephone situation assessment, implementation of first response measures, and deployment of response teams with optional on-site support. For non-urgent matters, organizations can reach the service via email at notfall@rapid-response.eu. The service is designed to provide rapid assistance during cyber emergencies and guide organizations through the recovery process.