NetSupport Manager for Chrome is a remote management solution that enables IT administrators to connect to and control Google Chrome OS devices from a Windows, Mac, or mobile Control machine. Communication between the Control and Chrome OS Client devices occurs over HTTP via the NetSupport Manager Chrome Client browser extension. Key capabilities include: Remote Control & Monitoring: - Thumbnail view of multiple Chrome OS client screens in a single view - Discreet Watch Mode for silent screen monitoring - Full screen sharing from Control (Windows or Mac) to Chrome OS Client, displayed in a browser tab or full screen - Remote application display from Control desktop to Client - Remote locking of client mouse and keyboard Communication & Support: - Text chat sessions between Control and Chrome OS Clients - Broadcast messaging from Control to Clients - Remote clipboard sharing (bidirectional) - Client-initiated help request facility Connectivity: - PIN-based instant connection via a central PIN server module - Requires NetSupport Connectivity Server installed on a Windows Server - Compatible with existing NetSupport licences or Chrome OS-only Client licences Security: - User acknowledgement required for inbound connection requests - SSL/TLS certificate support, including Let's Encrypt integration - Protection against executable renaming to combat malware/exploits - Configurable client log file to support data protection requirements - Incognito mode management recommended via Google Management Console