NetNordic Incident Response is a cyber incident response service offered by NetNordic Finland, designed to assist organizations affected by data breaches, cyber intrusions, cyberattacks, ransomware attacks, or other cyber threats. The service is backed by a 24/7/365 Security Operations Center (SOC) located in Finland, serving all Nordic countries. Organizations can reach the incident response team via a dedicated hotline or email. Upon contact, the service provides structured guidance through a checklist of recommended steps, including: - Thorough documentation of the incident timeline, actions taken, and observations - Identification of sensitive data present on affected systems and assessment of its criticality - Proper handling of suspected compromised machines (avoiding shutdown, isolating from the network via firewalls or physical disconnection) - Evaluation of personal data exposure risks in line with data protection obligations - Review of potentially compromised accounts and passwords used across other systems - Internal communication guidance, including engagement of data protection officers or management - Consideration of regulatory reporting obligations to relevant data protection or government authorities The service acknowledges that each incident is unique and that the response steps may need to be tailored to the specific situation. The focus is on rapid response to minimize damage and operational impact.