MNS Group Managed Services is a managed security service offering targeted at defense and federal government contractors (GovCons). The company holds CMMC Level 2 certification as a Certified Third-Party Assessment Organization (C3PAO), allowing clients to inherit security controls and accelerate their own compliance journey. Security & Compliance Services: - Backup solutions with hourly snapshots stored on-site and in the cloud, with nightly reliability testing - Information security and intrusion detection including anti-virus, threat detection, content filtering, and anti-phishing - IT disaster recovery with defined RPO/RTO objectives and regular disaster recovery testing IT Management & Operations: - Real-time network and email system monitoring via a unified console - Vendor management as a central point of contact for external IT coordination - Hardware lifecycle management with automated warranty and replacement tracking - Software licensing control with centralized license library and renewal reminders Implementation & Deployment: - IT implementation planning and guidance - On-site application installation and support - Configuration and deployment of PCs, Macs, and mobile devices - Google and Microsoft platform administration Policy & Strategy: - Technology strategy planning for infrastructure right-sizing and organizational changes Compliance Services (Compliance-as-a-Service / CaaS): - CMMC, NIST SP 800-171 compliance guidance with a compliance portal to track progress Service delivery includes a "Quick Response" model with average response time under 30 minutes, average resolution time under 5 hours, and emergency response under 15 minutes. Support is provided by U.S.-based senior technical staff via live phone and email coordination.