METCLOUD Cyber Incident Response (CIR) is a managed service that provides organisations with a structured protocol for responding to cyber incidents, including unauthorised access events and cyberattacks. The service centres on developing and implementing a formal incident response plan tailored to the organisation's needs. This plan is designed to guide IT teams through the immediate aftermath of a cyber incident — covering damage assessment, breach containment, and risk mitigation — while maintaining operational continuity. A key compliance component of the service addresses GDPR requirements, which mandate that organisations report data breaches within 72 hours of detection. The CIR plan is intended to help organisations meet this obligation by enabling swift, structured decision-making during high-pressure situations. METCLOUD's specialists are available to assist during active cyber incidents, providing expert support alongside the documented response procedures. The service is positioned as complementary to METCLOUD's broader cybersecurity portfolio, which includes Managed Detection & Response, Security Operations Centre as a Service (SOCaaS), and Monitoring as a Service. Key outcomes highlighted include improved cyber resilience, regulatory compliance, structured mitigation, and maintenance of business reputation during and after an incident.