Metallic Salesforce Backup is a SaaS-based backup and recovery solution designed to protect Salesforce data across production and sandbox environments. It operates without requiring manual intervention, performing automated daily backups of Salesforce data including content, files, custom objects, profiles, metadata, hierarchical relationships, and seed data. The solution supports multiple Salesforce editions including Sales Cloud, Service Cloud, Financial Cloud, Health Cloud, and various Lightning tiers (Developer, Enterprise, Performance, Unlimited). Backup storage is provided through Microsoft Azure Blob (with Hot, Cool, and Archive tiers), with unlimited cloud storage included. Users can also bring their own AWS storage. Key capabilities include long-term retention without recycle bin limitations, immutable backups isolated from source data, and granular restore options including version and in-place restores. The solution also supports sandbox environment seeding and repopulation for development and testing purposes. Access controls are built on a zero-trust model with multi-layered security and privacy protocols. Management of multiple production orgs is handled through a single interface. Pricing is per user per month, starting at $3.60/user/month for the Essentials tier, with volume discounts available. An optional add-on for Microsoft Active Directory and Azure Active Directory Backup is available free with any Metallic subscription purchase.