IMS Networks NOC 24/7 is a managed Network Operations Center service that provides continuous, round-the-clock supervision and management of client network infrastructures. The service is operated from France with no subcontracting, and the NOC is ISO 27001 certified. Core operations include: - Real-time, 24/7 monitoring of network infrastructure and equipment, covering detection, analysis, diagnostics, and incident resolution - Alert and incident handling following ITIL processes, with guaranteed service restoration times (GTR) - Unified infrastructure operations management: maintaining networks in operational condition, handling configuration changes, and coordinating third-party stakeholders - Proactive maintenance including system diagnostics and updates - Dashboard production and continuous improvement reporting The supervision toolset includes multiple modules offering different service levels and granular visibility into network infrastructure usage. The platform supports anomaly-based alerting on equipment behavior and fine-grained configuration management of devices and traffic flows. Ticketing and supervision tools are hosted on IMS Networks' own virtualized infrastructure in France, with disaster recovery (PRA) backup. The service integrates within IMS Networks' broader ecosystem covering network, cybersecurity, and hosting. It is designed to serve organizations seeking to outsource network operations management, with rapid onboarding (under 3 months) and support for evolving perimeters such as cloud environments, OT, and new subsidiaries.