The Flexis IT End-User Protection Plan is a managed security service designed for end-user environments, delivered through a three-layer defense model targeting patching, email security, and endpoint protection. **Layer 1 – Patching (OS and 3rd Party Applications):** The Flexis NOC team applies patches and security updates to operating systems and third-party applications on a regular basis. This layer addresses vulnerabilities in software and systems to reduce exploitation risks and prevent data breaches. **Layer 2 – Email Security (Microsoft 365 and Google Workspace):** This layer monitors Microsoft 365 services including SharePoint Online, Exchange Online, and Azure AD for abnormal behavior. Monitored events include SharePoint admin changes, Outlook email access activity, Exchange and admin configuration changes, Azure AD authentication activity, and changes to Groups and Roles. Google Workspace is also listed as a supported platform. **Layer 3 – Endpoint Detection and Response (EDR):** SOC-backed EDR services provide continuous monitoring across devices, detecting anomalous behavior and responding to threats in real time. This layer is intended to catch threats that bypass the patching and email security layers. The plan is positioned as a managed offering for IT service providers (MSPs/resellers) to deliver to their customers, with support from Flexis NOC and SOC teams.