Electric is an IT management platform designed for small and medium-sized businesses (SMBs), enabling non-technical users to manage IT operations and security from a single interface. Core capabilities include: - Mobile Device Management (MDM) supporting macOS and Windows, with remote lock/wipe, policy enforcement, and device health monitoring - Employee onboarding and offboarding automation, including user access provisioning and deprovisioning - Device procurement, warehousing, zero-touch provisioning, and lifecycle management (laptops, monitors, peripherals) - Security management covering employee and customer data protection - HR system integration for synchronized employee data and access control - An AI-powered assistant for IT support queries - A pay-as-you-go help desk service - A centralized dashboard providing visibility across IT and security environments - IT and Security assessments conducted by Electric's IT experts The platform is positioned as an alternative to traditional managed service providers (MSPs), offering a self-service model that does not require in-house IT expertise. It targets small businesses and mid-market companies seeking centralized IT and security management without dedicated IT staff.