CyberClan Managed Security Services (MSS) is a managed security service provider (MSSP) offering that delivers 24/7/365 security monitoring and threat detection through a Security Operations Center (SOC). The service operates on a follow-the-sun model, staffed by certified security professionals holding credentials such as CISSP, GCFA, GCFE, and GCIH, with a guaranteed threat response time of 15 minutes. The service is technology-agnostic and includes the following components: - **Endpoint Detection and Response (EDR):** Continuous endpoint activity monitoring with real-time analysis, threat containment and quarantine, targeting a 90%+ reduction in alert fatigue. - **Security Information and Event Management (SIEM):** Covers hybrid environments (on-premises, cloud, and cloud-based applications) with automated threat response to reduce downtime. - **User and Entity Behavior Analytics (UEBA):** Establishes behavioral baselines to identify anomalies and rule-based detection of indicators of compromise (IOCs). - **Threat Intelligence, Monitoring, and Hunting:** Combines AI tools with human monitoring for proactive threat hunting and vulnerability identification. - **Extended Detection and Response (XDR):** Remotely delivered SOC functions for rapid detection, analysis, investigation, and response. - **Advanced Email Security:** Cloud-based, automated email security platform designed to stop attacks that bypass standard security tools. The service framework aligns with NIST, CIS, and ISO standards. CyberClan also offers a warranty program as part of the MSS offering. The service targets small to midsize enterprises (SMEs) that lack the internal resources to operate a dedicated SOC.