Advanced Technology Group (ATG) Managed Firewall is a managed security service that provides continuous monitoring, configuration, and maintenance of firewall infrastructure for organizations. The service is built around a next-generation firewall (NGFW) platform and delivers layered network perimeter protection. Core protections included in the service: - Next-generation firewall with granular application control - Intrusion Prevention System (IPS) - Web content filtering - Inline antivirus (Gateway AV) - Anti-spyware - Anti-spam protection Operational management includes 24/7 monitoring of firewall uptime and service availability, alerting on critical SNMP events (system or internet down), and backup of firewall configuration settings. Security engineers handle installation, configuration, and ongoing maintenance. Reporting and updates: - Monthly reports on bandwidth utilization and web usage per workstation (requires Active Directory integration) - Definition updates for all included security services - Device firmware updates twice per year or upon release of critical security patches Network and access configuration covered includes general firewall and VPN rules, SSL-VPN user and security group configuration, and basic NAT and access rules. Hardware is included in the monthly service fee, with next-day hardware replacement available within the Metro NY-NJ area. Licensing subscriptions for Gateway AV, Anti-Spyware, Web Content Filtering, and Intrusion Prevention are bundled into the service.