4A Security & Compliance's Incident Management & Response Preparation Service is a consulting service that helps organizations design, implement, and mature incident management frameworks and response capabilities. The service covers the development of incident management programs aligned with organizational goals, industry requirements, and risk tolerance. This includes creating incident response plans and procedures with predefined workflows for various security incident types, defining incident classification criteria, escalation paths, and establishing documentation and reporting practices. A core component of the service is the development of tailored IR playbooks specific to the organization's environment, technologies, and incident types. These playbooks provide structured workflows to guide response teams during incidents. The service also includes incident response tabletop exercises — realistic scenario simulations conducted in a controlled environment. These exercises are designed to test response plan effectiveness, improve team coordination and communication, and build decision-making and crisis management skills. Post-exercise debriefings are conducted to capture lessons learned and identify gaps. Additional offerings include targeted IR team training to enhance coordination and awareness, post-incident analysis sessions, and ongoing process improvement recommendations. The service has been applied across multiple industries including healthcare, non-profit, financial services, and technology, and has supported compliance frameworks such as SOC 2, HITRUST, GDPR, FISMA, NIST CSF, and HIPAA.