ESET PROTECT MDR Ultimate is a managed detection and response service that combines multiple security capabilities into a unified platform. The service includes 24/7 Premium Support with access to ESET security experts at any time, including weekends and holidays. The platform provides endpoint protection for Windows, macOS, iOS, Android, and Linux systems through multilayered detection using ESET LiveSense technology. It incorporates Extended Detection and Response (XDR) capabilities via ESET Inspect, a cloud-based tool that offers threat visibility, anomalous behavior identification, and incident remediation. Advanced Threat Defense uses cloud-based sandboxing to protect against ransomware and zero-day threats with autonomous remediation. The service includes proactive threat hunting to identify potential security issues before they escalate. Additional modules cover vulnerability and patch management for operating systems and third-party applications, mail server security for Exchange and IBM email servers with anti-phishing and anti-spam capabilities, and full disk encryption for compliance requirements. The platform features multi-factor authentication for access control, mobile threat defense with antimalware and mobile device management, and cloud app protection for Microsoft 365 and Google Workspace. Server security provides real-time protection for file servers and general servers. Management is available through a unified console with cloud or on-premises deployment options, offering over 170 built-in reports and custom reporting from over 1000 data points. An optional AI Advisor module provides generative AI assistance for risk identification and response.